Please read these terms carefully before using our app
Last Updated: April 21, 2025
Welcome to HelloSmile! These Terms of Use ("Terms") constitute a legally binding agreement between you and HelloSmile Inc. ("HelloSmile," "we," "our," or "us") governing your use of the HelloSmile mobile application (the "App"), website, and related services (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Services. If you are accessing or using the Services on behalf of a business or entity, you represent that you have authority to bind that business or entity, and your acceptance of these Terms will be treated as acceptance by that business or entity.
We may modify these Terms at any time. If we make changes, we will provide notice by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after we post any modifications to the Terms will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms.
For significant changes to these Terms, we will make reasonable efforts to provide more prominent notice, such as an email notification. Significant changes will take effect 30 days after such notification. Non-material changes or clarifications will take effect immediately.
You must be at least 13 years of age to use the Services. By using the Services, you represent and warrant that:
If you are a parent or legal guardian of a user under the age of 18, you agree to be fully responsible for the acts or omissions of such user in relation to the Services.
To access certain features of the Services, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to protect your password or account information.
We reserve the right to disable any user account if we believe you have violated these Terms or if we determine, in our sole discretion, that your use of the Services poses a risk to the Services or other users.
Subject to your compliance with these Terms, HelloSmile grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on a mobile device that you own or control. This license is for the sole purpose of enabling you to use and enjoy the benefits of the Services as provided by HelloSmile, in the manner permitted by these Terms.
You may not:
If you downloaded the App from the Apple App Store, you acknowledge that these Terms are between you and HelloSmile, not with Apple, and Apple is not responsible for the App or its content. If you downloaded the App from Google Play, you acknowledge that these Terms are between you and HelloSmile, not with Google, and Google is not responsible for the App or its content.
You are solely responsible for your conduct while using the Services. You agree not to use the Services for any purpose that is illegal or prohibited by these Terms, or to engage in any activity that could damage, disable, overburden, or impair the Services.
Specifically, you agree not to:
The Services and their original content, features, and functionality are and will remain the exclusive property of HelloSmile and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of HelloSmile.
All content, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of HelloSmile or its content suppliers and is protected by international copyright laws.
You retain ownership of any intellectual property rights that you hold in content that you submit, post, or display on or through the Services ("User Content"). By submitting, posting, or displaying User Content, you grant HelloSmile a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with the Services.
You represent and warrant that: (i) you own the User Content submitted by you or have the right to grant the license set forth above, and (ii) the posting of your User Content does not violate the privacy rights, publicity rights, copyright, contract rights, or any other rights of any person or entity.
The HelloSmile App includes a rewards system where users can earn "Smile Points" for completing various activities, such as daily smile practice sessions.
Smile Points have no monetary value, cannot be exchanged for cash, and are not a currency or any form of legal tender. Smile Points are a limited, non-transferable, non-sublicensable, revocable license to use features within the HelloSmile App.
Smile Points are earned by completing specified activities within the App. The rate at which Smile Points are earned and the activities that earn Smile Points may change at any time at HelloSmile's sole discretion. HelloSmile reserves the right to limit, modify, or eliminate Smile Points at any time.
Upon termination of your account for any reason, you will forfeit all accumulated Smile Points, and you will have no further rights to such Smile Points or to any features or benefits associated with Smile Points.
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and disclose information about you. By using the Services, you consent to the processing of your information as described in our Privacy Policy.
Please review our Privacy Policy carefully. If you do not agree with our Privacy Policy, please do not use our Services.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NO WARRANTY IS PROVIDED THAT THE SERVICES WILL BE FREE OF DEFECTS OR ERRORS, THAT THE CONTENT IS ACCURATE, THAT THE SERVICES WILL BE UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED.
HELLOMILE DOES NOT GUARANTEE THAT THE SERVICES WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. HELLOMILE MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED THROUGH THE SERVICES OR THE CONTENT OF ANY SITES LINKED TO THE SERVICES.
HELLOMILE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (III) UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HELLOSMILE, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICES.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF HELLOSMILE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
You agree to defend, indemnify, and hold harmless HelloSmile, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.
Upon termination, your right to use the Services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
If you have any questions about these Terms, please contact us at:
If you have any questions or concerns about our Terms of Use, please don't hesitate to reach out to our team.
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